ICBA Solutions Directory

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Functional Area

- Compliance 49
  - AML/BSA/Patriot/FACTA/HMDA/KYC 7
  - Call Report 0
  - CECL (Current Expected Credit Loss) 5
  - CRA 3
  - ESG 2
- Finance & Accounting 17
  - Accounts Payable/Recievable 1
  - Basel II 0
  - Risk Analytics 4
- HR & Management 19
  - Board and Governance 4
- IT (Information Technology) 45
- Lending: Commercial 38
  - Agriculture Lending /USDA 8
  - Asset-Based Lending 8
  - Construction Lending 7
  - Equipment Financing 7
  - Healthcare Financing 2
  - Marketplace Lending 2
  - Real Estate Lending 15
- Lending: Consumer 22
  - Auto 3
  - Credit Card Origination 2
  - Home Equity 8
  - Mortgage 10
  - Personal 3
- Marketing & Sales 28
- Payments 20
  - ACH 3
  - ATM 3
  - Checks 5
  - Merchant 6
  - Plastics 3
- Retail & Branch Management 7
  - Facilities 2
  - Staffing 1
  - Teller 2
- Risk & Security 36
  - Cybersecurity 19
  - Physical Security 1
  - Risk Management 14

Specialization

- Consulting & Strategy 54
  - Business Vaulation(s) (CBAG)0 0
  - ESG04 / Compliance (Mgmt) 0
  - Legal Services/Strategy 6
  - M&A 5
  - Marketing Strategy & Consulting 12
  - Reg Tech Consulting 3
  - Risk Management 14
- Customer Aquisition & Retention 20
  - Affinity Programs 4
  - Attract Underbanked Populations 1
  - Customer Cross-Sell 6
  - Fee Income Programs 4
  - Loyalty Rewards Program 3
- Customer Experience 27
  - Alerts & Notifications 1
  - Branching-Design 0
  - Customer Experience Management/Surveys 3
  - Customer Relationship Management 6
  - Personalized insights 2
  - Web Site Development & Hosting 8
- Data & Analytics 32
  - Compliance Data 5
  - Customer Dashboards and Insights 4
  - Loan Portfolio 5
  - Market Data 3
  - Peer Analysis 8
- Deposit Management 20
  - Cash Management/ Funding/Liquidity 11
  - CD Management 2
  - Deposit Pricing 4
  - Public Funds 1
- Digital Banking 27
  - Card Controls 1
  - Digital Payments 3
  - Digital Wallet 2
  - Digital/Mobile Banking 13
  - Mobile Capture 3
  - Online Bill Pay 1
  - Real-Time Payments 3
- Facilities 3
  - Branch Design 0
  - Facilities Management 1
  - Office Design Build 0
  - Office Supplies & Furniture 1
- Financial Management 39
  - Accounting/Audit Services/Internal Audit 6
  - Accounts Payable/Procurement 1
  - Balance Sheet Management 7
  - Capital Planning 12
  - Financial & Profitability Management 5
  - Financial Services 8
- HR Management & Benefits 12
  - Bank Owned Life Insurance 4
  - Compensation 5
  - Credit Life/Disability 0
  - Executive Search 2
  - Group Health & Related 0
  - Health Savings Accounts (HSA) 1
  - Succession Planning 4
- Insurance For Bank & Employees 8
  - Actuarial Services 0
  - Bond, D&O, E&O, EPL 5
  - Credit Life/Disability 0
  - Cybersecurity Insurance 2
  - Group Health & Related 2
- Loan Processing & Operations 32
  - Appraisal Management 0
  - Credit Reporting/Income Verification 1
  - Digital/Online Lending 6
  - Loan Origination 8
  - Loan Pricing 4
  - Loan Review Services 3
  - Loan Workflow Automation 11
  - Mortgage & Home Equity Processing 2
  - Mortgage & Home Equity Services 1
- Marketing 24
  - Advertising 6
  - Branding 5
  - Mailing Services 4
  - Marketing/Promotions 9
  - Promotions/Events/Fulfillment 3
  - Public Relations 1
  - Social Media Management 3
  - Web Site Development & Hosting 3
- Mortgage Secondary Market and Servicing 5
  - Mortgage Subservicing 2
  - Secondary Market Sales 3
- Payments Products & Equipment 10
  - ATM Equipment & Maintenance 0
  - Checks 4
  - Coin & Currency Equipment 1
  - Corporate Payments/ACH/Digital Lockbox 4
  - Merchant Solution Equipment 4
- Payments Servicing 15
  - ATM/POS Network 3
  - Check Services 1
  - Correspondent Services 1
  - Deposits 3
  - Item Processing/Remittance 3
  - Merchant Referral Services 3
  - Merchant Services 6
  - Payments Consulting 4
  - Treasury management 1
- Risk Management 39
  - Asset Liability Management 7
  - Business Continuity 6
  - Credit Reporting/Income Verification 1
  - Disaster Recovery 5
  - Enterprise Risk Management 7
  - Fraud Management 3
  - Fraud Mitigation 7
  - Identity Theft/Fraud Solutions 3
  - Penetration Testing 2
- Securities, Bonds & Investments 11
  - Bonds 7
  - Interest Rate Swap 3
  - Securities 7
  - Stock Transfer Services 1
- Software 32
  - Accounting Software 2
  - Compliance Workflow Software 6
  - HR Software 3
  - Lending Software 6
  - Payments Software 5
  - Risk Management Software 11
- Tech & Operations Management 37
  - Back-end automation (i.e. bots) 2
  - Cloud Computing 6
  - Core System and Processing 8
  - Data Processing 6
  - Enterprise Conversion Services 3
  - Information Services 4
  - Network 3
  - Operations & Automation 14
  - Vendor Management 8
- Training 11
  - Banker Training 5
  - Commercial Lending Training 2
  - Compliance Training 4
  - Consumer Lending Training 1
  - Fraud Training 2
  - Management Training 2
  - Mortgage Training 1
  - Risk Management Training 3
  - Teller Training 2

Solutions for my Customers

- Customer Experience 14
  - Alerts & Notifications 3
  - Personalized insights 3
  - Training 3
- Customer Fraud Management 4
  - Alerts & Card Controls 1
  - Identity Theft/Fraud Solutions 1
- Digital Banking 18
  - Digital Payments 3
  - Digital Wallet 3
  - Digital/ Mobile Banking 7
  - Online Bill Pay 2
  - Real-Time 3
- Insurance Products 6
  - Bond, D&O, E&O, EPL5 1
  - Credit Life/Disability 0
  - Cybersecurity Insurance 1
  - Flood Insurance 0
  - Group Health & Related 0
  - Property & Casualty 4
- Loan Origination 10
  - Digital/Online Lending 5
- Marketing 10
  - Affinity Programs 3
  - Customer Cross-Sell 5
  - Loyalty Rewards Program 2
- Payments 9
  - ATM Equipment & Maintenance 1
  - Checks 3
  - Coin & Currency Equipment 0
  - Corporate Payments/ ACH/ Digital Lockbox 3
  - Merchant Solution Equipment 4
- Wealth Management 13
  - Balance Sheet Management 1
  - Cash Management/ Funding/Liquidity 3
  - Financial & Profitability Management 0
  - Investments 6
  - Personal Financial Planning/ Investment Advisory 3
  - Retirement Plans 4
  - Stock Transfer Services 1

Core Processor

- (Any) Core Agnostic 36
- Automated Systems 1
- Backbase 0
- Bricknode 0
- CS 1
- ERI 0
- Finacle 0
- Finastra 0
- FIS 2
- FISA Group 0
- Fiserv 0
- Forbis 0
- Gartner 0
- IBT Apps 0
- Infosys Finacle 0
- Jack Henry & Associates 2
- Mambu 0
- nCino 0
- Novatti 0
- Oracle 0
- Oracle FLEXCUBE 0
- SAP 0
- SHAZAM 0
- Tata Consultancy Services 0
- Temenos 0

ICBA ThinkTECH Accelerator

ICBA Preferred Service Provider

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	http://www.smithandwilkinson.com/

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	https://institutional.massmutual.com/solutions/institutional-insurance